Information we may collect
When you request a quote or contact us through our website, we may collect your name, email address, phone number, preferred contact method, property address, neighborhood, property type, bedroom and bathroom counts, cleaning frequency, turnover dates, laundry and restocking needs, and additional notes.
When you submit an inquiry through our advertising campaigns on Meta platforms (Facebook and Instagram) via instant lead forms, we may collect your name, email address, phone number, interested party profile (such as property owner, host, or property manager), and property location.
How the information may be used
Information collected through our website or Meta lead forms is used to respond to your inquiries, assess your cleaning requirements, prepare accurate estimates or quotes, and follow up with commercial communications regarding your request. If our services are hired, this information is also used to coordinate and deliver cleaning services.
Property and access information
Access codes, keys, guest details, and other sensitive property-access information should not be submitted through website or advertising forms. Those details should be shared only through a separately agreed operating process.
Analytics and cookies
BN Cleaning Services LLC uses Google Analytics (Google Tag) to collect aggregated and anonymized website traffic and usage statistics, helping us improve user experience and site performance. We also utilize Meta Ads (Facebook and Instagram) for outreach and lead acquisition. Should additional analytics platforms, advertising pixels, or tracking cookies be implemented in the future, this policy will be updated accordingly.
Data sharing and retention
Information submitted through lead forms on Facebook and Instagram is initially processed by Meta in accordance with its applicable policies. Inquiries may be accessed and processed by authorized service providers—including technical and management partners such as 7Conceptions, as well as website hosting and email-delivery providers—solely as necessary to administer and fulfill requests on behalf of BN Cleaning Services LLC. Personal information is not sold.
Contact and data requests
If you have any questions regarding this Privacy Policy, or wish to request access to, correction of, or deletion of your personal data, please contact BN Cleaning Services LLC at our official email: info@bncleaningservicesoahu.com. Requests are handled in accordance with applicable legal obligations. You may also reach us by phone at (808) 751-8719.
Last updated: October 31, 2026.